Turn your site into a WhatsApp support bot
An n8n workflow turns a business website into a WhatsApp agent that answers questions and books calls.
- What they did
- They used n8n to take a business URL, crawl the site, and build a knowledge base from the pages. That base then powered a WhatsApp support bot that replied to customer messages and moved interested people toward booked calls. A person only had to provide the starting link and check the first version before it went live.
- How it went
- The setup was finished in about 10 minutes. After that, replies came back in seconds instead of taking hours.
- Tips
- Keep the bot limited to the site content so answers stay consistent. Before turning it on, test a few common questions and make sure the booking path works.
Try it yourself with n8n
Create an n8n workflow that takes [business website URL], reads the site content into a knowledge base, and uses that knowledge to answer incoming WhatsApp messages about [products/services]. If a person is interested in booking, ask for confirmation first, then offer [calendar link] and record the lead in [CRM or spreadsheet]. Before you turn anything on, show me the extracted knowledge base, a sample of 5 test questions with draft replies, and wait for my approval before sending messages, booking calls, or saving leads.
Fill in the [brackets]. Agents can make mistakes, so review anything before it is sent, paid or deleted.
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