Write a refund request for an unwanted renewal
They used ChatGPT to help push back after Skillshare renewed a plan they say they never approved.
- What they did
- When Skillshare billed them $24 for an annual renewal they say they had not agreed to, they asked ChatGPT to help sharpen their refund messages. Rather than accept a 12-month gift card, they sent a firmer reply that laid out the charge details, their PayPal transaction ID, the date, the amount, and the last four digits of the card. They also warned they would move ahead with a PayPal dispute, contact their bank, and file a consumer complaint if the charge was not reversed.
- How it went
- Skillshare eventually issued the refund. The poster said PayPal confirmed the $24 would show up on their card by October 8.
- Tips
- A clear timeline and payment details can make a refund request harder to ignore. If the first answer is no, keep the pressure on with documentation and a specific escalation path.
Try it yourself with ChatGPT Agent
Help me draft a firm refund message about an unwanted subscription renewal. I was billed [amount] by [company] on [date], and I did not agree to renew. Write a concise but assertive email that asks for a full refund, refuses any credit or gift card unless I choose it, and uses these details: [account email], [payment method], [transaction reference], and [last four digits]. If the company does not resolve it, mention that I may dispute the charge with [payment provider] and my bank. Stop after the draft and wait for my approval before I send anything.
Fill in the [brackets]. Agents can make mistakes, so review anything before it is sent, paid or deleted.
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