Tame inbox overload with drafted email replies

Hermes handled email sorting and draft replies for a service business, cutting the owner’s daily triage time to about 15 minutes.

Done with Hermes Agent· Intermediate

What they did
Jejo.ai set up Hermes Agent for a 90-day test at a service business that dealt with 30 to 50 client interactions each week. The agent checked incoming email, grouped messages by urgency, wrote responses in the owner’s voice, and separated out the 10-15% that still needed human judgment. During the first month, the owner reviewed the drafts and made corrections for 15 to 20 minutes each day.
How it went
The inbox workflow went from more than 2 hours a day to roughly 15 minutes. By month 2, the agent was sorting urgency with 91% accuracy, and by month 3 that rose to 93%. Complex or sensitive emails still went to the owner.
Tips
If you want the agent to learn your tone, do the early review work consistently; skipping that during weeks 1 to 4 left accuracy around 75% instead of 93%. The setup was part of a vendor-run review, and the managed plan cost $750 per month.

Try it yourself with Hermes Agent

Each [weekday/time], check my inbox at [email account]. Sort new messages into urgent, needs a reply, and low priority. For routine messages, draft replies that sound like me, based on these writing samples: [paste 2-3 samples]. If an email could involve money, a complaint, a contract, or any sensitive decision, stop and ask me to approve it before you send it or change anything permanently. Keep all replies as drafts, and send me a short digest of the messages that need my judgment.

Fill in the [brackets]. Agents can make mistakes, so review anything before it is sent, paid or deleted.

Read the original on jejo.ai ↗

Get 3 agent uses like this every morning

With the day's top AI news. Free, and one click to unsubscribe.