Set up Lindy to summarize meetings and draft ticket replies
A reviewer used Lindy to turn meeting notes, support tickets, and routine follow-ups into simple automations.
- What they did
- A Cybernews reviewer built several Lindy agents in the no-code drag-and-drop editor and connected Gmail, Slack, and CRM tools. They added triggers, conditions, and actions so one agent could condense meeting notes, extract action items, and pass them to teammates. Another agent looked at support tickets and proposed knowledge-base replies before anything was escalated, while other agents took care of follow-up emails and calendar changes.
- How it went
- The reviewer said the setup was straightforward and the agents handled repetitive work well. They did not report any time saved. The weaker spots were more complex multi-step flows, custom integrations, and debugging.
- Tips
- A paid plan may be easier to test properly, since the free tier includes only 400 credits. The review says plans start at $49.99/month for 5000 credits.
Try it yourself with Lindy
Build a Lindy workflow for my [meeting platform] and [support inbox/help desk]. First, summarize each meeting, list the action items, and draft a message to the right teammates. Then review new tickets, suggest a reply based on our [knowledge base], and save it as a draft. Pause and ask for my approval before sending anything to teammates or customers, updating records, or closing a ticket.
Fill in the [brackets]. Agents can make mistakes, so review anything before it is sent, paid or deleted.
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