Have Claude check flight refund rules and write the claim

Claude can pull together the trip details, look up the current rules, and draft a refund email after a flight disruption.

Done with Claude· Intermediate· Oct 2026

What they did
A developer used Claude with a custom MCP connector when booking a flight, so the trip information was already in its context. After the flight ran into a major delay, they asked Claude to review the U.S. DOT rules and prepare the refund request. Claude looked up the relevant policy and said the passenger was due a refund.
How it went
The expected outcome was a full ticket refund, without using a claims service that would keep part of it. In comments, other users noted that this was refund money rather than extra compensation, and that some airlines may allow cancellations in their app without standing in line.
Tips
Have the agent verify the newest rules for your route and travel date, since policies can shift. Let it draft the message, but review it before you send anything.

Try it yourself with Claude

I flew on [airline] flight [flight number] from [origin] to [destination] on [date], and the trip was [significantly delayed/cancelled]. First, ask any questions you need to identify the situation. Then check the current refund or compensation rules that apply, tell me what I may be able to claim, and draft a refund email I can send myself. Include the key facts, the rule or policy that supports the request, the amount I’m seeking, a deadline for reply, and a short checklist of attachments. Stop before any email is sent so I can approve it.

Fill in the [brackets]. Agents can make mistakes, so review anything before it is sent, paid or deleted.

Read the original on reddit.com ↗

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