Use Scout to build dashboards and work support cases
People used Microsoft Scout to keep a dashboard running across reboots and to handle support cases from documentation through troubleshooting.
- What they did
- Commenters set up Microsoft Scout as a desktop agent connected to WorkIQ and Microsoft 365 tools such as email, Teams, SharePoint, Word, and PowerPoint. It also supports custom skills and MCPs through the same .copilot directory used by Copilot CLI. One person left it running for several days to create a dashboard that kept its context after reboots, while another used it on support work to log cases and walk through troubleshooting from beginning to end.
- How it went
- The dashboard stayed on track across restarts, and another commenter said Scout was excellent enough to use every day. The main issues were setup hassle, GitHub Copilot credits disappearing quickly, and some reluctance to trust it fully for troubleshooting.
- Tips
- If you plan to use the desktop version, remember it relies on the machine’s hardware and only works while the computer is on. Keep an eye on credit use, especially during long tasks or repeated support runs.
Try it yourself with Microsoft Scout
Set up a dashboard for [metric or workflow] using [source files, folders, email, or app data], and keep it working even if I reboot the computer. Then help me handle this support case: [describe the issue]. Record the steps, note what you find, and draft a clear resolution summary. Before you make any system changes, send a message, delete anything, or submit a final response, stop and show me the exact action first.
Fill in the [brackets]. Agents can make mistakes, so review anything before it is sent, paid or deleted.
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